Privacy Policy | MediPort

Effective Date: 01st October 2024

MediPort, owned by Aarya Ningaraddiyavar and Nandan Kamaraddi, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.mediport.live) and services.

1. Information We Collect

We collect personal information from you when you interact with our website or services, such as:

Personal Identification Information: Name, email address, phone number, mailing address, and any other details you provide when placing an order.
Medical Information: Prescription details provided by you or your healthcare provider.
Payment Information: Billing and payment details used for transactions.
Technical Information: Your IP address, browser type, operating system, and usage data to help us improve our services.

2. How We Use Your Information

MediPort uses the information we collect for the following purposes:

Order Processing: To fulfill your orders, including verification of prescriptions, processing payments, and shipping products to your address.
Customer Support: To respond to your inquiries, provide customer service, and resolve issues related to your orders.
Communication: To send order confirmations, shipping updates, and important notices regarding your purchases or services.
Legal Compliance: To comply with Indian legal requirements, including pharmaceutical regulations and prescription verifications.
Improving Our Services: To analyze user behavior and improve the performance, design, and functionality of our website.

3. Data Protection and Security

We take the security of your personal data seriously. Your personal information is stored on Wix servers, which are secure and comply with international standards for data protection. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.

4. Data Sharing and Disclosure

MediPort does not sell, trade, or share your personal information with third parties except in the following circumstances:

Service Providers: We may share data with third-party service providers (such as payment processors and shipping companies) solely for the purpose of providing our services to you.
Legal Requirements: If required by law, we may disclose your information to government authorities or regulatory bodies in compliance with Indian or international legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the new owners, subject to the same terms and protection outlined in this Privacy Policy.

5. Cookies and Tracking Technologies

MediPort uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and monitor usage patterns. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Your Rights

As a user of MediPort, you have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct or update your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal data, except where we are legally required to retain it (e.g., for tax or legal compliance purposes).
Withdraw Consent: You can withdraw your consent to data processing at any time, although this may affect our ability to provide services to you.

To exercise any of these rights, please contact us at [Insert contact email].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, or reporting obligations. Once your data is no longer needed, it will be securely deleted.

8. International Data Transfers

MediPort operates from Karnataka, India. If you are accessing our website from outside India, please be aware that your data will be transferred to and processed in India. By using our services, you consent to this international transfer of data.

9. Third-Party Websites

MediPort may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of any external websites. Please review the privacy policies of those websites for further information.

10. Changes to this Privacy Policy

MediPort reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. By continuing to use our website after any changes are posted, you accept the revised terms.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: contact@mediport.live
Phone: +1 (414) 240-1708